DATE: February 20, 2024

Bast Inc. (“Bast”) values and respects your privacy. We have prepared this privacy policy to explain how we collect, use, and disclose personal information through our website located at Bast.com (“Website”) and through our AI-powered services offered via our Website.

COLLECTION AND USE OF PERSONAL INFORMATION

If you signed up to receive marketing communications and now wish to unsubscribe, please click on the “unsubscribe” link in the marketing communication or contact us directly.

Information collected through our Website or other interactions with you

We may collect information about you when you:

• Contact Sales
• Book a demo
• Sign-up to receive marketing emails such as newsletters and blog posts.
• Participate in our surveys
• Apply for a job and participate in our recruitment activities
• Contact us with a comment, question or complaint

• Marketing Communications: We may send you communications (including by mail and email) regarding our platform and other products and services that we believe are of interest to you. You can unsubscribe at any time by clicking the “unsubscribe” link included at the bottom of each email or by contacting us at the contact information provided in the “Contact Us” section below. Please note that you may continue to receive transactional or account-related communications from us after you unsubscribe.
  
  
• Surveys: From time to time, we may offer you the opportunity to participate in one of our surveys. The information obtained through our surveys is used in an aggregated, de-identified form. We use this information to help us understand our users and to enhance our Website.
  
  
• Employment: If you apply for a job with us, we may collect certain personal information about you (such as information that would be contained in a resume, cover letter, or other employment-related materials). We use this information for the purpose of processing, evaluating, and responding to your application. We may also collect information from third parties about you, such as references you list, for the same purpose.
  
  
• Contact Us: When you contact us with a comment, question, or complaint, you may be asked for information that identifies you, such as your name, address, and telephone number, along with additional information that we need to help us promptly answer your question or respond to your comment. We may retain this information to assist you in the future and to improve our customer service and service offerings.

We do not rent, sell, or disclose your personal information to third parties without your consent, except as set forth below or as required or permitted by law

Affiliates and Business Partners: Your personal information may be transferred (or otherwise made available) to our affiliates and business partners to meet our legal and compliance requirements and operational needs.

Service Providers: Your personal information will be transferred (or otherwise made available) to certain third parties that provide services on our behalf. We use service providers to provide services, such as cloud computing, data storage, publishing, and analytics. Our service providers are only provided with the information they need to perform their designated functions and are not authorized to use or disclose personal information for their marketing or other purposes. Our service providers may be located in the U.S., Canada, or other foreign jurisdictions

Legal and Compliance: We and our service providers may provide your personal information in response to a search warrant to other legally valid inquiry or order, or to another organization to investigate a breach of an agreement or contravention of law or detecting, suppressing, or preventing fraud, or as otherwise may be required or permitted by applicable laws or legal process, which may include lawful access by U.S. or foreign courts, law enforcement, or other government authorities. Your personal information may also be disclosed where necessary for the establishment, exercise, or defense of legal claims, and to investigate or prevent actual or suspected loss or harm to persons or property.

Sale of Business: We may transfer any information we have about you as an asset in connection with a proposed or completed merger, acquisition, or sale (including transfers made as part of insolvency or bankruptcy proceedings) involving all or part of Bast.com or as part of a corporate reorganization or other change in corporate control.

INFORMATION ABOUT OUR WEBSITE

Visiting our Website: In general, you can visit our Website without telling us who you are or submitting any personal information. However, we collect the IP (Internet protocol) addresses of all visitors to our Website and other related information, such as page requests, browser type, operating system, and average time spent on our Website. We use this information to help us understand our Website activity and to monitor and improve our Website.

Cookies: Our Website uses cookies, pixel tags (also called web beacons), and other tracking technologies (which we collectively refer to as "cookies"). A cookie is a tiny element of data that our Website sends to a user’s browser, which may then be stored on the user’s hard drive so that we can recognize the user’s computer or device when they return. You may set your browser to notify you when you receive a cookie or to not accept certain cookies. However, if you decide not to accept cookies from our Website, you may not be able to take advantage of all of the Website features. We also use third-party tools that use cookies and other technologies to collect information about your device and your behavior on our Website in order to show us how you interact with our Website. The information collected includes information on what you see during your visit and actions you take when navigating our Website (e.g., clicks, mouse movements, hovers, page visits, scrolling, typing, form fills) as well as your device’s IP address, device screen size, device type, browser information, session duration, city and country, and preferred language. We use this information to optimize the user experience on our website, measure your engagement, and help us identify errors on our Website.

Analytics: We may use a third party, such as Hubspot Analytics and Google Analytics, to help us gather and analyze information about the areas visited on the Website (such as the pages most read, time spent, search terms, and other engagement data) in order to evaluate, derive insights from, and improve the user experience and the Website (including the organization from which you access the website). These third parties may use cookies and other tracking technologies.

Third Party Links: Our Website may contain links to other websites that Bast does not own or operate. We provide links to third-party websites as a convenience to the user. These links are not intended as an endorsement of or referral to the linked websites. The linked websites have separate and independent privacy policies, notices, and terms of use. We do not have any control over such websites, and therefore we have no responsibility or liability for how the organizations that operate such linked websites may collect, use or disclose, secure and otherwise treat personal information. We encourage you to read the privacy policy of every website you visit.

RETENTION

We only keep your personal information as long as it is operationally or legally necessary. After that, we will either destroy or anonymize the information.

ACCESS TO INFORMATION

If we receive a request from an individual to access or update personal information that we maintain on behalf of a customer, we will direct that individual to the relevant customer. We will assist our customers wherever possible in responding to individual access requests.

Subject to applicable law and your location, you may have the right to access, update or correct, delete, transfer, and object to processing your personal information in our control. Where we rely on your consent as a lawful basis to process your personal information, you have the right to withdraw your consent at any time. However, in some cases, withdrawing consent will mean that we can no longer provide you with certain services or perform certain tasks where the information is required to do so.

Data subject requests, including what data subject rights you may be entitled to, concerning personal information in our control can be made by emailing or writing to us at the contact information set out below. We may request certain personal information to verify the identity of the individual seeking access to their personal information records.

UPDATES TO THE PRIVACY POLICYWe may update this privacy policy periodically to reflect changes to our privacy practices. We encourage you to periodically review this page to ensure that you are familiar with those changes. We will indicate at the top of this privacy policy when it was most recently updated.

CONTACT US

If you have any questions or comments about this privacy policy or how we or our service providers treat your personal information, or to make data subject requests, please contact our Privacy Officer at:

Email: privacy@bast.ai